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Privacy Policy

Your privacy matters to us. Here's how we handle your data.

Last updated: August 2, 2026

📄 Introduction

Welcome to CostApp. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our platform and services.

By using CostApp, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the platform.

📋 Information We Collect

We collect the following types of information when you use our platform:
- Account Information: Name, email address, and password when you register for an account.
- Profile Information: Optional profile details such as your avatar and business name.
- Business Data: Ingredients, products, costing items, pack units, and pricing data you create within the platform.
- Usage Data: Pages visited, features used, actions taken, and timestamps of activity.
- Device Information: Browser type, operating system, IP address, and device identifiers.

⚙️ How We Use Your Information

We use the information we collect to:
- Provide, operate, and improve the CostApp platform and its features.
- Manage your account, subscription, and billing.
- Calculate and display accurate food costing, gross profit margins, and pricing data.
- Send important notifications, account updates, and service announcements.
- Respond to your support requests and enquiries.
- Ensure platform security and prevent fraudulent or unauthorised access.
- Comply with applicable legal obligations.

💳 Payments & Subscriptions

Subscription payments are processed securely through Stripe. When you subscribe to a plan, Stripe collects and processes your payment details. We receive confirmation of your subscription status but do not have access to your full card number or sensitive payment credentials.

You can manage or cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period.

🧾 Your Business Data

All ingredients, products, costing items, and pricing data you create belong to you. We store this data to provide the platform's core functionality, including cost calculations, snapshots, and reporting.
- Your data is associated with your account and is not shared with other users.
- Snapshots you create are stored securely and accessible only to your account.
- Admin users may access aggregated platform statistics but cannot view individual user business data.

🔗 Sharing Your Information

We do not sell your personal data. We may share information only in the following circumstances:
- Service Providers: Trusted third parties (such as Stripe for payments and hosting providers) who help us operate the platform, under strict confidentiality obligations.
- Legal Requirements: When required by law, court order, or to protect the rights and safety of our users or the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

🛡️ Data Security

We implement industry-standard security measures to protect your data, including HTTPS encryption, hashed passwords, token-based authentication, and regular security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

If you suspect any unauthorised access to your account, please change your password immediately and contact us.

🗂️ Data Retention

We retain your account and business data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data and associated business data within a reasonable timeframe, except where retention is required by law.

✅ Your Rights

Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your account and associated data.
- Portability: Request your data in a portable format where technically feasible.
- Objection: Object to certain types of data processing.

To exercise any of these rights, please contact us using the details in the Contact Us section below.

🍪 Cookies & Sessions

We use cookies and session storage to keep you logged in, remember your preferences, and protect against cross-site request forgery (CSRF). These are essential for the platform to function correctly.

We do not use third-party advertising or tracking cookies. You can configure your browser to refuse cookies, but this may affect your ability to use certain features of the platform.

👶 Children's Privacy

CostApp is intended for use by businesses and professionals aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal data, please contact us and we will take steps to remove it.

📝 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes via email or through a notice on the platform. Continued use of the platform after changes are posted constitutes your acceptance of the updated policy.

📬 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at: